We ship across Canada, United States of America, United Kingdom and Europe. For international shipments. please email support@ecarpetgallery.com for a quote.

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Where do you ship?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We ship across Canada, United States of America, United Kingdom and Europe.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For international shipments. please email <a href="mailto:support@ecarpetgallery.com">support@ecarpetgallery.com</a> for a quote.

Where do you ship?

ECARPETGALLERY strives for the highest standard of shipping fulfillment of your order from our warehouse in Montreal, Quebec, Canada. Although shipping windows may vary slightly, customers can generally expect orders to be delivered within the standa

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">What are your Shipping Standards (Delivery timeline)?</h3>ECARPETGALLERY strives for the highest standard of shipping fulfillment of your order from our warehouse in Montreal, Quebec, Canada. &#xA0;Although shipping windows may vary slightly, customers can generally expect orders to be delivered within the standards set out below, by geographic region.&#xA0;A customer can track their order via the Tracking No. provided via the Shipping confirmation email received upon commencement of the order&apos;s movement.&#xA0;<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Canada</h3><ul><li id="isPasted" lang="EN-US" style="font-size: 18px;">Orders to provincial Canada ship via Fedex&#xA0;</li><li lang="EN-US" style="font-size: 18px;">All standards below represent days from order placement date </li></ul><table border="1" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="isPasted" style="margin-right: calc(28%); width: 72%;"><tbody><tr><td data-celllook="0" style="width: 53.4136%;">Region&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">Delivery Standard&#xA0;&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Quebec&#xA0;&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">1-3 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Ontario&#xA0;<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}" style="font-size: 18px;">&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">2-4 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Nova Scotia&#xA0;&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">3-5 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Alberta&#xA0;<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}" style="font-size: 18px;">&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">5-7 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">British Columbia<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}" style="font-size: 18px;">&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">6-9 days&#xA0;</td></tr></tbody></table> *Canadian orders outside provincial Canada (i.e,&#xA0;Yukon, Nunavut and the Northwest Territories) are subject to unique delivery standards. For information about shipping outside of provincial Canada, please reach out via our <a href="https://help.ecarpetgallery.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Form &gt;</a>)&#xA0; <h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> United States</h3><ul><li style="font-size: 18px;">Orders to the continental US ship via Fedex&#xA0;</li><li style="font-size: 18px;">All standards below represent days from order placement date.&#xA0; </li></ul><table border="1" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="isPasted" style="margin-right: calc(28%); width: 72%;"><tbody><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">Region&#xA0;</td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;">Delivery Standard&#xA0;&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">New York</td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;">2-4 days</td></tr><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">Carolina</td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;">3-5 days</td></tr><tr><td style="width: 53.3666%; vertical-align: middle;">Georgia</td><td style="width: 46.2318%; vertical-align: middle;">4-6 days</td></tr><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">Florida Missouri </td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;"> 5-7 days</td></tr><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">Texas</td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;">6-8 days</td></tr><tr><td data-celllook="0" style="width: 53.3666%; vertical-align: middle;">Washington</td><td data-celllook="0" style="width: 46.2318%; vertical-align: middle;">7-9 days&#xA0;</td></tr><tr><td style="width: 53.3666%; vertical-align: middle;">California&#xA0;</td><td style="width: 46.2318%; vertical-align: middle;">8-10 days</td></tr></tbody></table> *US orders outside the continental US (i.e,&#xA0;Alaska, Hawaii, Guam and Puerto Rico) are subject to unique delivery standards. For information about shipping outside of the continental US, please reach out via our&#xA0;<a href="https://help.ecarpetgallery.com/en-US/contact">Contact Form &gt;</a>)&#xA0;<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> United Kingdom</h3><ul><li lang="EN-US" style="font-size: 18px;">Orders to the United Kingdom ship via DHL</li><li lang="EN-US" style="font-size: 18px;">All standards below represent days from order placement date </li></ul><table border="1" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="isPasted" style="margin-right: calc(28%); width: 72%;"><tbody><tr><td data-celllook="0" style="width: 53.507%;">Region&#xA0;</td><td data-celllook="0" style="width: 46.2926%;">Delivery Standard&#xA0;&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.507%;">England</td><td data-celllook="0" style="width: 46.2926%;">2-4 days </td></tr><tr><td data-celllook="0" style="width: 53.507%;">Northern Ireland &amp; Dublin </td><td data-celllook="0" style="width: 46.2926%;">2-4 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.507%;">Scotland </td><td data-celllook="0" style="width: 46.2926%;">2-4 days </td></tr><tr><td data-celllook="0" style="width: 53.507%;">Wales </td><td data-celllook="0" style="width: 46.2926%;">2-4 days&#xA0;</td></tr></tbody></table><h3 id="isPasted"> Europe</h3><ul><li lang="EN-US" style="font-size: 18px;">Orders to Europe ship via DHL</li><li lang="EN-US" style="font-size: 18px;">All standards below represent days from order placement date </li></ul><table border="1" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="isPasted" style="margin-right: calc(28%); width: 72%;"><tbody><tr><td data-celllook="0" style="width: 53.4136%;">Region&#xA0;</td><td data-celllook="0" style="width: 46.1848%;">Delivery Standard&#xA0;&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">France</td><td data-celllook="0" style="width: 46.1848%;">2-4 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Belgium</td><td data-celllook="0" style="width: 46.1848%;">2-4 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Netherlands </td><td data-celllook="0" style="width: 46.1848%;">2-4 days&#xA0;</td></tr><tr><td data-celllook="0" style="width: 53.4136%;">Germany </td><td data-celllook="0" style="width: 46.1848%;">3-5 days&#xA0;</td></tr></tbody></table> *This is a non-exhaustive list of our European delivery zones. If your country is not listed above, it does not mean we do not ship to you! If you have a question about delivery timelines for a specific European country not listed above, please reach out via our&#xA0;<a href="https://help.ecarpetgallery.com/en-US/contact">Contact Form &gt;</a>)&#xA0;

What are your shipping standards (Delivery timeline)?

We offer free shipping on all orders to continental USA, provincial Canada, United Kingdom and Europe. • USA only: For shipments to Alaska, Hawaii, Guam and Puerto Rico, a flat shipping fee of $200 will be applied at checkout. • Canada only: For ship

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">What are the shipping fees ?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer free shipping on all orders to continental USA, provincial Canada, United Kingdom and Europe.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x2022; USA only: For shipments to Alaska, Hawaii, Guam and Puerto Rico, a flat shipping fee of $200 will be applied at checkout<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x2022; Canada only: For shipments to Yukon, Nunavut and the Northwest Territories, a flat shipping fee of $100 will be applied at checkout<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For more information about international order shipping fees and delivery timelines, please reach out via our&#xA0;<a href="https://help.ecarpetgallery.com/en-US/contact">Contact Form &gt;</a>.

What are the shipping fees?

Yes! All our orders across Canada, USA, United Kingdom and Europe are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery.

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Do you cover international shipping duties?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes! All our orders across Canada, USA, United Kingdom and Europe are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery.

Do you cover international shipping duties?

We accept all major credit cards, including:. We also accept, for your added convenience:. For US customers, we also accept Affirm*. *Affirm Lending Partner Disclosure. Rates from 0–36% APR. Payment options through Affirm are subject to an eligibilit

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">What are my payment options?</h3>We accept all major credit cards, including:<ul><li style="font-size: 16px;">Visa</li><li style="font-size: 16px;">Mastercard</li><li style="font-size: 16px;">American Express</li><li style="font-size: 16px;">Discover</li></ul> We also accept, for your added convenience:<ul><li style="font-size: 16px;">PayPal</li><li style="font-size: 16px;">Apple Pay</li><li style="font-size: 16px;">Google Pay</li></ul> For US customers, we also accept Affirm* *Affirm Lending Partner DisclosureRates from 0&#x2013;36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: <a href="http://affirm.com/lenders" id="isPasted">affirm.com/lenders</a>. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see <a href="http://affirm.com/licenses">affirm.com/licenses</a>. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.

What are my payment options?

We are unable to support expedited shipping at this time.

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Can I get my order expedited?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are unable to support expedited shipping at this time.

Can I get my order expedited?

Once your order has shipped, you will receive a confirmation email that includes tracking information. You can also find your tracking number by logging into your ECARPETGALLERY account. Please allow up to 24 hours from when you receive your tracking

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> How do I track my order?</h3>Once your order has shipped, you will receive a confirmation email that includes tracking information. You can also find your tracking number by logging into your ECARPETGALLERY account. Please allow up to 24 hours from when you receive your tracking number for its activity to update.

How do I track my order?

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