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Shipping & Payments

Information about shipping, delivery and ordering from us

Where do you ship?

We ship across Canada, United States of America, United Kingdom and Europe. For international shipments. please email [email protected] for a quote.

What are your shipping standards (Delivery timelines)?

*Please note that during the holiday period, there may be slight deviations in shipping standards outlined below as a result of large volume during peak season. We ask that customers please take this into account when placing orders. ECARPETGALLERY s

What are the shipping fees?

We offer free shipping on all orders to continental USA, provincial Canada, United Kingdom and Europe. • USA only: For shipments to Alaska, Hawaii, Guam and Puerto Rico, a flat shipping fee of $200 will be applied at checkout. • Canada only: For ship

Do you cover international shipping duties?

Yes! All our orders across Canada, USA, United Kingdom and Europe are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery.

How do I track my order?

Once your order has shipped, you will receive a confirmation email that includes tracking information. You can also find your tracking number by logging into your ECARPETGALLERY account. Please allow up to 24 hours from when you receive your tracking

Can I get my order expedited?

We are unable to support expedited shipping at this time.

What are my payment options?

We accept all major credit cards, including:. We also accept, for your added convenience:. For US customers, we also accept Affirm*. *Affirm Lending Partner Disclosure. Rates from 0–36% APR. Payment options through Affirm are subject to an eligibilit