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The custom ordering process typically begins with an inquiry where you specify your requirements such as size, design, colors, and materials. Our team will work closely with you to understand your vision and provide an estimate based on your specific
We offer a wide range of high-quality materials for custom rugs, including wool, silk, cotton, and jute. Each material offers unique characteristics in terms of texture, durability, and appearance.
You can select the colors for your custom rug based on your preferences and existing decor. We typically use ARS colors to determine the exact shade and will confirm with you before the rug goes into production.
Absolutely! We welcome custom designs and patterns from our customers. Whether you have a specific design in mind or want to customize an existing pattern, we're happy to work with you to bring your vision to life.
The turnaround time for custom handmade rugs can vary depending on factors such as size, weaving technique, and complexity of design. When you submit your request, we'll provide you with an estimated completion date.
Modern designs are typically the easiest to recreate. That said, our skilled weavers will assess each design on a case-by-case basis. If needed, we’ll suggest thoughtful adjustments to ensure the rug stays true to your original vision.
The pricing for custom handmade rugs is determined based on factors such as size, weaving technique, and design complexity. For personalized quotes, please reach out to us at [email protected]. It's important to note that hand-braided and han
While we don’t provide physical samples, our weavers will prepare a small section of the rug and share an image for your approval before proceeding with the full piece. To confirm colors, you can refer to the ARS 600 Wool color chart here >
Due to the personalized nature of custom handmade rugs, all sales are final. We do not accept returns or exchanges for custom orders. We encourage you to carefully review all specifications and details before placing your order to ensure your complet
The care instructions for custom handmade rugs are similar to those for regular area rugs. We recommend vacuuming your rug regularly to remove loose dirt and debris and rotating it periodically to ensure even wear. For spills, we advise prompt spot c